Exclusions and conditions apply. 24-month minimum term. For devices purchased/activated after 10 September: For devices purchased/activated before 10 September: 1) Turn on your new iPhone, iPad, iPod touch, Apple TV, or Mac, and sign in with your Apple ID. BT Virus Protect works on compatible PC/MACs. BT. The latest movies to rent or buy on BT Store.Pause, record and rewind these channels on your BT TV set top box. Payment by Direct Debit. Compatible line required otherwise £49.99 connection charge may apply. Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. e-billing required. 12 months featured SIM Only offers: Available between 04/12/2020 and 07/01/2020. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). Please follow the set-up video or these simple steps to activate your new BT Fibre Home Phone service. Now TV 7 Day Free Trial: You may be entitled to a free 7 day trial with your NOW TV Pass. If after 30 days we can’t get you back to the speed we promised we’ll give you a £20 Reward Card. E-billing required. When you do, your account will be activated and you’ll be subject to our terms and conditions for service, which you can read at, Before we can accept your request you’ll have to pass credit checks. Even though home phones seem like a thing of the past, this isn’t the case. For new Fibre 2 Unlimited customers that sign up for 24 months. Subject to availability, minimum line speed and computer specification. 19h56. Compatible line required otherwise £49.99 connection charge may apply. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. There is usually a £70 fee for activating an existing line that is provided by BT or another provider, and a £140 fee for installing a new line. Re: Can anyone explain the Fibre Home Phone Service?? e-billing required. We will not be liable to you for such delays. But as set out above, you can’t do this if we have already charged the upfront fee to your bank card. To do this, slide back the spring-loaded cover on the top … This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Requires minimum 400kbps line speed or good Wi-Fi/3G/4G and a compatible device. Products & Services. Payment by Direct Debit. You can also start placing an order with us online, and we'll perform a line check to see whether you have a phone line with us. You will need to have ordered a new BT Mobile plan online during a promotional period and waited 30 days before claiming. For new Full Fibre 900 customers that sign up for 24 months. 20h05. In all my life, I've never had such a frustrating experience as trying to talk to BT about this over the last couple of months. 84% UK 4G coverage as of December 2019. Fibre Voice Access is charged differently by Openreach to normal copper line rental. Includes a BT Home Hub (unless BT has already provided you with one). BT sends additional discs to guarantee at least 10 Mbps in every room of your home. BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. 0800 numbers and calls to voicemail included. See btwifi.com. ‡. Excludes Multiscreen. BT Mobile terms of service apply to all customers taking up any of these offers, and are available at bt.com/legalstuff, Featured Smartphone offers: Available from 04/12/2020 and 07/01/2020. Full HD-capable device, compatible home cinema system and broadband (min. Payment by Direct Debit. Extra Speed 4G is not available on BT Business Mobile plans. Your initial cap is set to £40 for out of plan spend and £35 for data roaming, you can decrease your limit to £0 or increase up to a maximum of £200 subject to your credit status. Amazon Prime Video: Amazon.com, Inc. and its affiliates are not sponsors of this promotion. If you have any open orders on your account currently, we'll process this order right after any existing orders are complete. E-billing required. We set out work this works in our terms and conditions at bt.com/legalstuff. For new Full Fibre 900 customers that sign up for 9 months. Subject to availability. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. e.      install a single additional cable / socket if needed in order to connect your BT Broadband Service. £57.99 a month from month 25. Terms apply. Compatible line required otherwise £49.99 connection charge may apply. If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. Prices and BT Sport content subject to change at any time. Price from month 13 currently £39.99 a month. We won't transfer or refund UK Add-Ons. 24-month minimum term. I have a cable phone line with another supplier. Find out all you need to know about our home phone packages, from our helpful calling features to our flexible plans. BT Virus Protect works on compatible PC/MACs. These add-ons run on a 30 day rolling contract until you cancel them. Payment by Direct Debit.Terms apply. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). When the Broadband installation service starts. Please check with your supplier. Terms apply. BT Cloud: You need to activate the service yourself. Ireland is the Republic of Ireland. 5. Payment is by Direct Debit. BT Cloud: You need to activate the service yourself. Netflix: Available on a monthly minimum term for £5.99 a month. Customers will be charged for any unreturned equipment if they decide to cancel. Keep Connected Promise:  See BT Halo terms. Prices and terms subject to change during the contract term. No Limits Plan:New and existing BT Halo customers taking selected BT Mobile plans. Available to new and existing standard BT line rental customers. Bills & Packages; Sign In Forum Help. Payment by Direct Debit. Prices may change at any time during the contract. Early termination charge may apply if you stop your service in the first 24 months, see bt.com/terms. Prices and content may vary. Payment by Direct Debit. You can re-activate at any time but you will need to add all of your settings again. Early termination charge may apply if you stop your service in the first 24 months, see bt.com/legalstuff. c.       there must be a responsible adult present in your home. Compatible line required otherwise £49.99 connection charge may apply. You can pay for Line Rental Plus by any method unless you take another service that requires payment by Direct Debit. BT Sport on BT TV with BT Superfast Fibre. Maximum of 2 devices may be used simultaneously. Compatible line required otherwise £49.99 connection charge may apply. BT Virus Protect works on compatible PC/MACs. Compatible line required otherwise £49.99 connection charge may apply. Subject to availability, minimum line speed and computer specification. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. A 12-month minimum term applies for new line rental contracts. Subject to availability, minimum line speed and computer specification. For new Fibre 2 customers that sign up for 9 months. BT Sport on Sky TV also requires Sky box, active viewing card and 24-month BT Sport contract. The phone lines were put in by BT and so that company still requires you to use them, as will many other companies that use the fibre optic lines also put in by BT. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. 4. Mobile Handset and SIM prices may change at anytime during the contract. £22.20 a month. Content is variable and may be withdrawn at any time. Dedicated UK and Ireland-based Support:  we may route your call outside the UK and Ireland under certain circumstances. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used. Connection charges may apply. 30 day minimum term. BT Virus Protect works on compatible PC/MACs. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK.. Yes, you need to call 0800 587 4787. Applies for the duration of your fault only. Check coverage at bt.com/mobile/coverage-checker before buying. Smart Hub 2:  available to Halo 2 customers who don’t already have one. For new Fibre 100 customers that sign up for 12 months. For new Full Fibre 300 with Halo 2 customers that sign up for 24 months, £63.99 a month from month 25. If you have a broadband and calls package this will be included in your package price. Subject to availability, minimum line speed and computer specification. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). The BT Reward Card can be replaced if lost or stolen for a £3 fee. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. 24 month contract. You can change your TV package every month (excludes Classic Entertainment). BT Virus Protect Add-On allowances reset at the start of each billing month. Contact the fibre team on FTTP (0800 587 4787) they should be able to help you the normal numbers do not handle FTTP, Announcements, Guides & Community Updates. If you choose to downgrade your eligible plan to a plan costing less than £15 per month (including Broadband discount), or less than £20 per month (excluding Broadband discount), then you’ll retain your access to inclusive BT Sport. UK only. If your BT Business Broadband service fails, BT will automatically restore your broadband service through our 4G Assure service. £6.50 a month from month four. Terms apply. Subject to availability. Subject to availability, minimum line speed and computer specification. ‎12-05-2016 96% UK availability. You can cancel the offer at any time. Keep Connected Promise: You’ll need to contact us to report the fault. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. £50 off selected mobile phones from the BT Shop when you buy a BT Mobile SIM Only plan. BT Cloud: You need to activate the service yourself. For new Fibre Essential customers that sign up for 12 months. Calls to service numbers starting 084, 087, 09 & 118 consist of a 20p per minute access charge from BT, plus a service charge set by the company you call. Roaming - Travel Data Pass is a daily data roaming add-on available to all new and existing BT Mobile customers. Terms apply. BT Cloud: You need to activate the service yourself. Pay As You Go: 30 day minimum term. BT doesn't support activities that infringe the copyrights of the holder. 8% UK coverage. (You can still carry on using it until the date of your next bill and we won't charge you again). NOW TV account required and terms apply. Compatible line required otherwise £49.99 connection charge may apply. We'll let you know when you order – just choose a package and enter your phone number when asked. You can end your subscription to BT Sport Second Box at any time subject to 30 days' notice. Any purchase made will be subject to BT Shop standard terms of sale. Deal includes: iPhone 11, iPhone 11 pro, iPhone 11 pro Max, iPhone XR, iPhone SE and iPhone 7. Any change will be at the standard price as set out in our, Australia includes the Christmas Islands & Cocos Islands. Price from month 10 currently £35.99 a month. Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p per minute plus a service charge set by the company you call. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). BT Cloud: You need to activate the service yourself. BT Broadband and TV Installation service terms. Payment by Direct Debit. This package cannot be taken alongside BT Broadband with calls bundles, Line Rental Saver or Line Rental Plus. Your back-order isn’t confirmed until you get this. Terms apply. Find out more about international call costs. Payment is by Direct Debit and subject to credit status. I’m on an Unlimited Anytime calling plan. Subject to availability, minimum line speed and computer specification. Subject to availability. Speeds vary by location, coverage and demand. Turn on suggestions. You'll need to activate and download this service, it may not work with some computer or mobile systems. Instead, I keep being told that they have to send out an engineer to install a new copper wire socket (at a cost of £130). Payment is by direct debit and subject to credit status. 2) The offer should appear immediately after you launch the Apple TV app. Payment by Direct Debit. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. Your pre-order isn’t confirmed until you get this. See BT.com/legalstuff. BT Cloud: You need to activate the service yourself. Prices and BT Sport content subject to change at any time. Sky box and active viewing card required. For just £2.02 a month you can make cheap calls to international landlines and mobiles. £50 discount does not apply to Apple iPhone purchases. Subject to availability, minimum line speed and computer specification. Up to 94 Freeview channels including 16 in HD. BT Sport: For UK residential customers. BT Cloud: You need to activate the service yourself. One-minute minimum call charge. We’ll start charging you for your BT Mobile service in the normal way from the day after we’ve dispatched your new device to you and your minimum term will start from that date too. You can have a maximum of one for minutes and one for data at any one time. Can anyone explain the Fibre Home Phone Service?? It must be taken with a standard BT Sport subscription. We aim to unlock all devices within 72 hours. Terms apply. Calls on Fibre Home Phone are charged just like normal calls. 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